Indian roads, especially highways, have improved dramatically in the last few years. The infrastructure has been greatly improved, which provides uninterrupted traffic flows without any jams on the roads. If you are a frequent traveller, you might not face any problems on these roads and can have a smooth journey, but still, some things are not under our control, and usually, you hate them during your journeys.
One such problem travellers face is long queues at toll plazas across the highway, which would waste a lot of time waiting for your turn. However, the government has introduced FASTag for vehicles, which has been mandatory for four-wheelers since December 2019. More than 600+ toll plazas across the country are equipped with FASTag. Let us get to know about what FASTag is, the benefits of FASTag, how to get FASTag for your vehicles, and when your FASTag is blacklisted.
What is Union Bank FASTag?
With the help of the National Payments Corporation of India, the government has developed the NETC program, which refers to the National Electronic Toll Collection. This program allows the collection of toll tax without any human intervention. This program, also known as FASTag, helps reduce the rush at toll plazas across the. The FASTag is a device that uses RFID technology and radio frequency identification, which will deduct the toll charges automatically when the vehicle passes through the FASTag lane of the toll plaza. The FASTag sticker is applied on the front windscreen of the four-wheelers, and when they pass through the toll, money will be auto-debited from the FASTag account linked to the vehicle.
Things to know about Union Bank FASTag
Though FASTag is an easy and convenient method to pay your toll tax without any human intervention, still there are some points about the technology that are necessary to know before you move your vehicle on highways:
- FASTag can be used at any toll plaza across the country, regardless of who the acquirer of the toll plaza is.
- FASTag is affixed on the front windscreen of the four-wheeler.
- If you own more than one four-wheeler, you must have a separate FASTag for each vehicle. You cannot use the same FASTag for multiple cars.
- Once you have purchased a FASTag for a vehicle, it will be valid for 5 years. You can recharge the FASTag as required after buying it.
- FASTag can be recharged online through net banking, UPI, debit cards, credit cards, and Paytm. The minimum amount to recharge FASTag is Rs100, and the maximum is Rs 1,00,000.
- You should always buy FASTag from trusted banking partners only.
- You should never buy a FASTag from a company that asks you to link your bank account. Instead, you should always use prepaid service for the FASTag.
What are the benefits of using Union Bank FASTag?
The FASTag has many advantages for the wheeler owners. The benefits of FASTag are listed below:
Cashless Payments
One of the best advantages of making FASTag compulsory is the tension of having an exact change at toll plazas. The transaction will be cashless, and money will be automatically debited from your FASTag wallets.
Mobile Alerts through SMS
Whenever you pass through any toll plaza, you will receive SMS alerts on your registered mobile numbers when money will be deducted from FASTag. You will also receive alerts for low balances in your FASTag wallet.
Online Recharge
This is one of the best advantages of having FASTag. You can recharge it anytime using debit cards, net banking, and UPI.
Faster Moving on Highway
Thus, it also reduces the travelling time from one place to another as it will reduce human intervention, saving your precious time.
Union Bank Fastag Cashback Offers
To promote FASTag, the government is providing very good cashback offers for the users. Currently, they provide 2.5% cashback for every transaction through the FASTag wallet.
How to buy Union Bank FASTags?
FASTags can be bought from various sources. Many nationalized and private banks provide the facility to create a FASTag account. Moreover, some payment wallets, such as Paytm, also issue the FASTag for four-wheelers. You can also buy FASTag at toll plazas, where they have a Point of sale (POS) that will help you get One.
List of Banks Providing FASTags Account
| Bank | Customer Care Helpline | Tag issuance charge |
|---|---|---|
| Airtel Payments Bank | 400 | Rs. 100 |
| EQUITAS SMALL FINANCE BANK | 1800 103 1222 | Rs. 100 |
| IDFC FIRST Bank | 1800-266-9970 | ₹200 including service tax |
| PAYTM Payments Bank | 1800-102-6480 | Rs. 100 |
| State Bank of India | 1800-11-0018 | Rs. 100 |
| Axis Bank Ltd | 1800-419-8585 | Rs. 200 + service tax |
| Federal Bank | 1800-266-9520 | Rs. 100 |
| IndusInd Bank | 1860 -500- 5004 | Rs.200 |
| Punjab and Maharashtra Co-op Bank | 1800-223-993 | Rs. 200 |
| Syndicate Bank | 1800-425-0585 | Rs. 200 |
| Bank of Baroda | 1800-103-4568 | Rs. 84.74 + GST |
| FINO Payments Bank | 1860-266-3466 | Rs.100 + GST |
| Karur Vysya Bank | 1800-102-1916 | Rs.100 |
| Punjab National Bank | 080-67295310 | Rs.100 |
| Union Bank of India | 1800- 22- 22 44 | Rs.100 |
| Canara Bank |
1800-103-3568
| Rs. 200 |
| HDFC Bank | 1800-120-1243 | Rs. 200 |
| Kotak Mahindra Bank | 1800-300-69090 | Rs. 100 |
| Saraswat Co-operative Bank | 1800-266-9545 | Rs.100 |
| Yes Bank Ltd | 1800 -1200 | Rs.100 |
| City Union Bank Ltd | 1800-258-7200 | Rs. 200 |
| ICICI Bank | 1800-2100-104 | Rs. 99.12 |
| Nagapur Nagarik Sahakari Bank | 1800 -266- 7183 | Rs 100 |
| South Indian Bank | 1800-425-1809 | Rs 100 |
A person can also buy the FASTag from the automobile company from where he is going to buy his four-wheeler, and they will install it on their new vehicles.
Documents Required for the Application of FASTag
You will need a document for KYC which is any one of these – driving license, adhar card, PAN card, Voter ID, and Passport.
Here are the steps where we will learn how does FASTag transaction works when it is initiated at a toll plaza through an RFID reader:
This is how FASTag will deduct the money from your account and you can travel hassle-free.
If you pass through any toll plaza and your FASTag wallet is out of money, your FASTag wallet is usually blacklisted for 48 hours if you use the FASTag lane for crossing the toll gate. Your FASTag account will only be reactivated with the intervention of the NHAI helpdesk in case you are travelling. You can also call on NHAI customer helpline number which is 1033 to reactivate the card.
Usually when a person buys a FASTag Rs 200 is added as a security deposit which can be used during emergencies. If in case you have exhausted your main FASTag wallet account, the amount can be deducted from the security deposit. And again when you recharge your wallet, firstly money will get added as a security deposit which you have used and the rest of the amount will get deposited in your main FASTag wallet.
Now we are aware of FASTag, we will see how the FASTag works when a vehicle enters a toll plaza:
Everything has its pros and cons. Pros are already explained and now we will see what are the difficulties one can face while using FASTag.
Sometimes, when you pass your vehicle through the FASTag lane, the RFID reader might not detect your vehicle’s FASTag. You might need to move your vehicle a little backward and forward and you must also ensure that FASTag is correctly placed on your vehicle so that it’s easily detectable.
If your FASTag is still not detected then a man at the toll plaza will come with a handheld RFID reader to detect your tag. There are some disadvantages of these hand-held devices:
Some companies deduct the FASTag charges if you are not using it in the name of the FASTag event. So don’t buy FASTag from such companies. As FASTag is a prepaid wallet, you don’t need to link your bank account with FASTag.
Whenever you are going to buy a FASTag account, you will require some documents along with their photostat copy. Here is the list of the documents you will need when purchasing a FASTag for your vehicle:
You will need a document for KYC which is any one of these – driving license, adhar card, PAN card, Voter ID, and Passport.
How Union Bank FASTag Works?
Here are the steps where we will learn how does FASTag transaction works when it is initiated at a toll plaza through an RFID reader:
- A vehicle will pass through the FASTag lane where the RFID device will capture FASTag details which include the ID of the tag, the Class of the vehicle, and TID which is sent to the bank for processing.
- The bank will further initiate a request to NETC Mapper which will validate the tag details.
- After the Tag ID is validated by NETC, the mapper will send details which are vehicle class, tag status, and VRN. If the mapper is unable to locate Tag, it will return a response that a particular TAG ID is not registered.
- Thus the bank will calculate the toll fare and a debit request is initiated towards NETC.
- After that, The NETC will forward the request to the bank that has issued FASTag to debit from the FASTag account of the user.
- Now the money will be deducted by the host and the user will receive an SMS alert. The host will also send the message to NETC.
This is how FASTag will deduct the money from your account and you can travel hassle-free.
Union Bank FASTag Blacklisted
If you pass through any toll plaza and your FASTag wallet is out of money, your FASTag wallet is usually blacklisted for 48 hours if you use the FASTag lane for crossing the toll gate. Your FASTag account will only be reactivated with the intervention of NHAI helpdesk in case you are traveling. You can also call on NHAI customer helpline number which is 1033 to reactivate the card.
Usually when a person buys a FASTag Rs 200 is added as a security deposit which can be used during emergencies. If in case you have exhausted your main FASTag wallet account, the amount can be deducted from the security deposit. And again when you recharge your wallet, firstly money will get added as a security deposit which you have used and the rest of the amount will get deposited in your main FASTag wallet.
How to Use FASTag?
Now we are aware of FASTag, we will see how the FASTag works when a vehicle enters a toll plaza:
FASTag Common Problems
Everything has its pros and cons. Pros are already explained and now we will see what are the difficulties one can face while using FASTag.
Sometimes when you will pass your vehicle through the FASTag lane, the RFID reader might not detect the FASTag of your vehicle. You might need to move your vehicle a little backward and forward and you must also ensure that FASTag is correctly placed on your vehicle so that it’s easily detectable.
If your FASTag is still not detected then a man at the toll plaza will come with a handheld RFID reader to detect your tag. There are some disadvantages of these hand-held devices:
- They are faulty at some times.
- They need to be charged after 5-6 hours.
Some companies deduct the FASTag charges if you are not using it in the name of the FASTag event. So don’t buy FASTag from such companies. As FASTag is a prepaid wallet, you don’t need to link your bank account with FASTag.
How to Register for UBI FASTag?
The Union Bank of India FASTag will help you travel on national highways without wasting any time on national highways as tolls will be deducted automatically from a FASTag account linked. The UBI FASTag is read by an RFID reader on toll plazas which is attached on the front windscreen of your vehicle. Here are the steps you need to follow for UBI FASTag registration:
What are the documents required to apply for UBI FASTag?
Following documents are necessary for applying for Union Bank of India FASTag:
Applying UBI FASTag as an Individual
- RC of the four wheeler.
Applying UBI FASTag as a Sole Proprietorship:
Entity Proof: GSTN Certificate/ Electricity Bill/ Shop Establishment Certificate, ISA which means Identity, signature and address, GST certificate
Applying UBI FASTag as a Partnership
Deed of Partnership, PAN Card, List of all the partners, ISA of all and GST certificate
Applying UBI FASTag in Limited Liability Partnership
Agreement for the LLP, Certificate of Incorporation which has been issued by Registrar or COS, PAN Card, ISA of all partners, GST Certificate.
Applying UBI FASTag as Private/ Limited Companies
Registration Certificate of firm, PAN Card, certificate of commencement of business, List of directors, Board Resolution for Authorised Signatory, and GST Certificate
What are the Union Bank of India FASTag Charges?
The Union Bank of India charges a time fee of RS 100 for issuance of FASTag. Other charges include a Tag security deposit and first-time load amount, which changes according to the class of the vehicle you have applied for the tag. The tag color is also different for different vehicles, and the amount is deducted accordingly from the FASTag account when you cross any toll plazas.
You can view the charges for Union Bank of India FASTag is the following table:
Union Bank of India FASTag Charges
| Vehicle Class | Description | Tag Color | Tag Sec. Deposit | First Time Load |
|---|---|---|---|---|
| 4 | Car / Jeep / Van | Violet | 200 | 200 |
| 4 | Tata Ace and Similar mini Light Commercial Vehicle | Violet | 200 | 200 |
| 5 | Light Commercial vehicle 2-axle | Orange | 300 | 300 |
| 6 | Bus 3-axle | Yellow | 700 | 500 |
| 6 | Truck 3-axle | Yellow | 700 | 500 |
| 7 | Bus 2-axle / Mini-Bus | Green | 400 | 300 |
| 7 | Truck 2-axle | Green | 400 | 300 |
| 12 | Tractor / Tractor with trailer | Pink | 500 | 400 |
| 12 | Truck 4-axle | Pink | 1000 | 600 |
| 12 | Truck 5-axle | Pink | 1000 | 600 |
| 12 | Truck 6-axle | Pink | 1000 | 600 |
| 15 | Truck 7-axle and above | Blue | 1000 | 600 |
| 16 | Earth Moving / Heavy Construction Machinery | Black | 1000 | 1000 |
How can a User log in to his Union Bank FASTag Wallet?
A Union Bank Fastag account is created once you apply for the FASTag issued by the bank. You can login to your FASTag account by visiting the UBI FASTag URL. Follow the steps below to get logged in to your account.
How To Recharge UBI FASTag?
When your balance becomes low on your UBI FASTag wallet, it becomes necessary to recharge the account to continue your journey on national highways. If you cross toll without proper your tag can get blacklisted. You can recharge your tag with the help of debit cards, credit cards, net banking, and UPI.
Follow the steps to Recharge through the Union Bank of India FASTag Portal.
What is Union Bank of India Fastag Customer Care Number?
If you are facing any problem with the Union Bank of India FASTag, their customer service is always there to help. You can call their toll-free number and get your issue resolved.
Union Bank of India Fastag Customer Care Number: 18002586400
How to change Fastag’s mobile number?
No, we cannot change the Fastag mobile number. As the e-mail id and mobile number are registered at the time when the customer is making their Fastag for the first time. However, if the customer wants to change the vehicle registration number (VRN), they can share their vehicle RC scans.
How to change a Fastag account from one bank to another
It is an easy process to change a FASTag account from one bank to another; you just need to follow the below-mentioned steps: 1. If the customer’s Fastag is linked with the Paytm wallet, which is in turn connected with another bank, then he/she can change the bank account and recharge the wallet from the new bank account. 2. However, in case if the customer’s Fastag is linked with the Paytm bank account, then by changing the bank, he/she also needs to cancel the Paytm linked Fastag as well.
What to do with Fastag when selling a car?
If you have sold/transferred your car, you are requested to inform your issuing source or bank and close the account as soon as possible.
How To Recharge Union Bank of India Fastag Through PhonePe App
- Login your PhonePe app on your Mobile
- You will Recharge section at the top.
- Select Fastag Recharge option on 2nd number
- You will see almost all Fastag operators in list.
- Select your ban operator from the list
- Next, It will ask for your Vehicle number, so enter your vehicle number
- Add your Fastga to your PhonePe account.
- Enter the recharge amount and proceed for the payment
- Complete the payment.
How to Recharge Union Bank of India Fastag Through Google Pay App
- Open your Google Pay application.
- From the bottom of your screen, swipe up to find the Fastag.
- Click on FASTag Icon and then Make payment.
- Choose the FASTag account to which you want to send money.
- Enter the Recharge amount.
- To confirm, tap the Tick mark.
- Complete the payment.
